Archive for the ‘ Educational Tips ’ Category

Grow Your Service Level

Brendon Burchard said, “You grow into the service level you want to provide.”  We know it is our choice how we present ourselves each day at work with our customers and coworkers. But, I think the message that Brendon is trying to get across though is that we need to make the effort to grow […]

Thank You For Your Efforts

Changes at work can be challenging to say the least.  For the most part employees like knowing what they need to do each day and how to get it done correctly.  When restructuring job tasks are necessary due to growth, or better methods of keeping the people who do the tasks involved in the process […]

9 Key Ingredients For A Successful Work Team

Many times clients will tell me how hard it is to get their people to become a functional team.  I have found that in many cases managers or team leaders think that it should be easy (especially if this is their first try at putting a team together).  Creating any type of team takes time, […]

Before You Speak

“You are master of what you say until you utter it, once you deliver it, you are its captive. Preserve your tongue as you do your gold and money. One word could bring disgrace and the termination of a bliss.” ~Hazrat Ali Ibn Abu-Talib A.S (Excellent daily food for thought!) Be Well,  Tina

You Need To Listen To Solve The Problem

When I was at a conference a couple of months ago a Malpractice Attorney was speaking on how to handle problems with patients or clients to keep them from escalating and becoming serious issues.  She said that most problems can be solved if we would just take the time to ask questions and then listen […]

Are You Having Fun Yet?

Our work lives can be so stressful on a daily basis and we all know that stress is very harmful to our physical and mental wellbeing.  My workplace is no different, especially recently with some corporate changes.  One thing that I am trying to remember throughout the day is to have fun.  Now, maybe what […]

Be Kind To Yourself And Have A Plan

Happy New Year! It is that time of year again when many people make commitments for change in their lives.  It is estimated that 80% of New Year’s resolutions are broken by February. The problem is once a person fails to keep their resolution they quit instead of starting again until they are successful. It […]

A Work Ethic Lesson I Learned From My Mother

I posted this blog several years ago and was reminded of the lesson I learned from my mother as I began training a new employee last week.  It is important that we develop good training systems and programs in our workplace to not only make the business run better but to teach valuable work standards […]

What Do You Do With Stink Bombs?

Problems are bound to come up, if it is not today or tomorrow, you can pretty much guarantee that the day after you will be faced with some sort of problem either at home or work.  My good friend, Rem Jackson the CEO of Top Practices says that you can expect 2-3 big stink bombs […]

I’m So Tired….

I can’t tell you how many people I talk to who tell me that they have sleep problems.  Either they can’t fall asleep or once they fall asleep they wake up and cannot go back to sleep.  This can be such a vicious cycle which leads to exhaustion and stress.  It also leads to poor […]