Collecting money is often a trying and difficult experience for the office staff.  Many doctors are also comfortable discussing fees with their patients. Ultimately money must be collected for the practice to be viable. Here are some tips to try to maximize over-the-counter collections in the office.

There's nothing more frustrating than receiving a claim denial. This can be very embarrassing to even the most seasoned biller. Receiving a denied claim is essentially a negative experience but if addressed properly can be a very valuable tool for your office.