Wednesday, February 22, 2012

Our Services are in the following areas:

  • Risk management for office staff
  • Team building and training
  • Communication skills building
  • Quality Patient Service Training
  • Ethics and Medical Practice Standards
  • Accounts Receivables and Collection Assessments
  • Internet Marketing
  • In office Marketing
  • Physician/Staff Relationship Building
  • Improving Office Efficiencies
  • Hiring and retaining employees
  • Progressive Discipline Policies
  • Developing Office Policy and Procedure Manual


Question: I am looking to hire a new person for my office staff.  It has been a long time since I have had to do this, do you have any suggestion that might help to make this process easier?

Hiring a new staff/team member is never an easy task.  There is so much to consider when bringing someone in to your office “Family”.  Making sure that you ask the correct questions to get the information you need to make a good decision about the candidates you are interviewing is essential.  It is also a good idea to talk to any current staff members that you have to ask their opinion as to what type of person might fit into your existing office staff.  What the position is will also play a big part on what type of person or personality you are looking for.  Finding the right person for a key front office position where they are interacting with your patients/clients/customers might be a different personality than if you are looking for someone to work the account receivables/payables.  Take the time to really think about what type of person you are looking for and write your “wish list” down so you have something to go back to when you are reading resumes and talking to potential candidates.   Here are a few good articles and websites for you to read and research that have helpful information for the hiring process.

 

Article: On-Boarding New Employees

Article: Building a Collaborative Team

http://www.careercc.com/interv3.shtml

http://www.jobinterviewquestions.org/

"FREE" Hot Spot Resource


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