Posts Tagged ‘ office management ’

Called to Leadership?

Yesterday Trevor Nagle, ABD, on his blog Leadership Musings of a Skeptical Positivist, had a great article regarding leadership.  (I have posted the link below to his blog) Trevor addresses how a person who is a “Producer” at work can be mistaken as one who is called to be a “Leader.”  This actually happens often […]

The Necessity of a Good Job Description

Are job descriptions necessary? This is a good question, and for many places of business none exist. How many jobs can you think of that have more steps than making widgets on a manufacturing line? It might be okay to not have a detailed job description if the job tasks are very few; “take peg […]

Why Employees Resist Change At Work

Why is it that most people are resistant to change of any kind, even when it will actually make life a bit easier for them?  Change is difficult even when your life depends on it.  I read an article recently that said that when cardiac patients were told what changes they needed to make in […]

What Does It Take To Be A Successful Coach?

Coaching a team, whether it is a work team or sports team can be difficult and rewarding and sometimes both in the same day.  Getting the players in the right positions, providing them instruction and training to carry out their position takes time and patience on the coach’s part. Successful coaches take time to prepare. […]

Struggling With Your Self-Esteem At Work

The article below is from Psychology Today’s website and is about a subject that flies below the radar in most workplaces, but is really very prevalent.  There are so many people who suffer from low self-esteem at work, but they never let others know.  More important, they do not know what they can do about […]

Do You Need Change?

“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro  When it comes to good management practice and change in the work place there is an abundance of articles and books that will give you great information on how to implement changes successfully. But what if your […]

Workplace Confrontations

“In the confrontation between the stream and the rock the stream always wins.  Not through strength, but through persistence.” ~ Unknown When confrontation in the workplace used to happen I would get very upset and flustered which hindered my communication.  I would stammer, stumble and shake and it made matters worse.  Some confronters are very […]

Acting On Hearsay

Recently I have had a few different encounters where someone has given me information about another person, organization or business that was negative.  Not that at times we should not warn another about a bad experience or outcome that we have had, but with my encounters they wanted me to actually take some action on […]

The 24 hour Rule of Discipline For The Office

I have always believed in using the 24 hour rule when it comes to handling either discipline or sensitive issues in the office with staff personnel and so far it has been the right thing to do.  If you have never heard of the 24 hour rule, let me explain. Let’s say that you have […]

The Sting Of A Harsh Word

Your boss or supervisor is not in a good mood today and you found out unexpectedly by just asking a simple question.  Ouch!  Their sharp response can hurt especially if they snap their answer and are disrespectful.  What do you do? Do you just go back to your desk feeling hurt, dejected, and angry?  No, […]