Posts Tagged ‘ Practice management ’

Called to Leadership?

Yesterday Trevor Nagle, ABD, on his blog Leadership Musings of a Skeptical Positivist, had a great article regarding leadership.  (I have posted the link below to his blog) Trevor addresses how a person who is a “Producer” at work can be mistaken as one who is called to be a “Leader.”  This actually happens often […]

A Team Building Idea

Business owners and managers are always trying to come up with new team building strategies.  Their hope is to have events that will cause their team members to grow closer together.  The closer the team members are, the more trust and willingness they will have to work through the hard times together.  If you have […]

Struggling With Your Self-Esteem At Work

The article below is from Psychology Today’s website and is about a subject that flies below the radar in most workplaces, but is really very prevalent.  There are so many people who suffer from low self-esteem at work, but they never let others know.  More important, they do not know what they can do about […]

Do You Need Change?

“Always continue to strive to better your service to your customers, you will not regret it.” ~T.C. Totaro  When it comes to good management practice and change in the work place there is an abundance of articles and books that will give you great information on how to implement changes successfully. But what if your […]

Workplace Confrontations

“In the confrontation between the stream and the rock the stream always wins.  Not through strength, but through persistence.” ~ Unknown When confrontation in the workplace used to happen I would get very upset and flustered which hindered my communication.  I would stammer, stumble and shake and it made matters worse.  Some confronters are very […]

Are You Too Busy To Be Productive?

“Beware of the barrenness of a busy life” ~ Socrates How many times have you heard yourself or someone else says, “I am so busy”?  They could be letting the “busyness” control their life instead of the other way around. Becoming overly busy is usually a gradual process that we become caught up in, and […]

Say No To Gossip

It really doesn’t matter where you work, if  you work with other people you will deal with the issue of gossip.  Gossip infiltrates the workplace, the home, church, and the organizations you are involved with.  It is something that happens and it is something that can be very harmful to those involved. There is just […]

Making A Great Impression With Excellent Customer Service

Since I work in the patient/customer service business I am always on the lookout for great examples of it to share with others in the office or in lectures, because I know we grow and change by learning and implementing good ideas in our workplace. I usually am on the look-out for examples of good […]

Making Employee Discipline Easier

We all know that  disciplining an employee will never be like sitting on the beach, but there is an easier way to handle discipline issues. It is never fun when you have to deal with employee problems of any type. Whether they are late to work, slow on the job or they talk more than […]

The Opportunity To Work With Gen-Y

We are making some changes in our office systems, job tasks, and procedures now that we are completing our change over to electronic medical records, billing and all documentation. As we have talked about many times change is not easy and we are all having to learn a new way to do many of our […]