I was reading Small Business News, if you have never visited their blog it is a great hub for excellent business articles each day, all on one site. Yesterday there was an article by Small Business Trends (link below) title “8 Assets to Boost Your Likeability.” Now who wouldn’t like to boost their likeability? We have […]
Working with the public on a daily basis we need to remember that many times what our clients/customers hear sounds much different from what we think. There are times when we encounter our customers that we are also in the middle of dealing with other daily routine tasks or maybe even an urgent issue […]