Archive for December, 2015

New Year Resolutions and Goals

“Ninety-nine percent of the failures come from people who have the habit of making excuses.” ~ George Washington Carver Each New Year thousands of people like you and me make resolutions to better their life. Whether it is to get healthier, accomplish a goal or to learn to enjoy life more, we want to make […]

Peace On Earth Good Will Toward Men

“Merry Christmas and Holiday Blessings to you all”                          Tina “I will honor Christmas in my heart, and try to keep it all the year.” ~Charles Dickens Christmas Gift Suggestions: To your enemy, forgiveness. To an opponent, tolerance. To a friend, your heart. To a customer, service. To all, charity. To every child, a good […]

A Christmas Story

Below is a true story that is so touching to the soul that it is magical.  The true meaning of Christmas giving is one that goes beyond any thought of our imagination bringing the spirit of Christmas alive.  I hope you enjoy reading it had have a blessed Holiday Season. Dear friends, The short Christmas story […]

Make Me Think Friday…

As I was surfing the internet looking for interesting stories I came upon a blog called Marc and Angel Hack Life.  They had a post that drew my attention called “101 short stories that will leave you smiling, crying and thinking.” This post came from their sister site “Make Me Think” (MMT) where people post […]

Poor Customers Service Speaks Loudly

Having good employees should not be the exception, it should be the rule. Recently I had an experience with a company that we hired to do work for us. I can say that 90% of the people we came in contact with were good, it was the 10% that made the decision for us never […]

What Is The Value Of A Customer?

Have you ever thought about what the actual value is of each of your customers? Some are more than others, but if you add the total revenue that you get from your customers by the number of customers you saw last year or last month you would have the average value of what each customer […]

What Do Customers Want?

Just think about when you go to a store or a site online, what is it that you want? You want help to get whatever it is that you need, whether it is a service or a product. More times than not…you want it right away. When customers call us at work or come into […]

Adding “Yes” To Your Attitude

“Yes! A wonderful alternative to no!”  ~ Jeffrey Gitomer” Doing Holiday shopping can be one of those love/hate tasks.  You enjoy buying family and friends gifts that will surprise them and at the same time not all shopping experiences are pleasant. When I was in high school I worked in a toy store during the […]