Almost all businesses depend on people. Many need people to work at the business, or to shop at their business, and people to promote and market their business.
Whether it is customers, patients, clients, or coworkers that you work with, they all deserve to receive the best service that you can give each day. How we serve our clients or coworkers can make a big difference in how they feel, not only about us but about the business overall.
If we are in the people service business, we should desire to give our best service. These five questions can give you an idea on how you are doing in the people service area of your job.
Ask yourself these five questions and then rate yourself from 1-5, with 1 being poor, 2 average, 3 good, 4 very good and 5 excellent and see how you tally up with your “service skills” score.
- Am I friendly all the time at work?
- Do I stay positive all of the time at work?
- Do I make it easy to do business with my company and with myself?
- Do I work well with my coworkers?
- Do I empathize with customers or coworkers when they have a problem and try to help them?
Sometimes it is hard to score “5” on everything each day. Once we realize we can greatly increase customer and coworker satisfaction by trying to be the best we can at work each day doesn’t it make it worth trying your best to be the best you can be?
“You are the only one who can limit being your best self” ~Unknown
Keep moving forward,