A Good Management Lesson To Live By
“Our mission statement about treating people with respect and dignity is not just words, but a creed we live every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees expectations of management.”
~ Howard Schultz
Posted by
tdelbuono
on Oct 20th, 2015
8:00 am
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Business Improvement, Customer Service, Leadership, Manager Topics, Medical Practice Management, Motivational, office management . You can follow any responses to this entry through the
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Tags: Customer service, exceed customers expectations, exceed employees expectations of management, Good Management Lesson to live by, the starbucks way
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