Archive for the ‘ Communication ’ Category

Is A Carrot Enough To Motivate Employees? (Free E-Booklet)

If you are a business owner or manager and have people who work for your business you have probably asked yourself more than once, “How can I motivate my employees when they are at work?”  I have the opportunity to speak to small business owners often and I have found that this is one of […]

4 Ways to Care For Your Employees

Working with small businesses I will often hear the employees say that they do not feel that their supervisors really care about them.  They are just there to do a job.  While it is true, they are there to do a job, employees need to know that their supervisors and employers care that they are […]

Three Mindshift Tips For A Better Day

What we say to ourselves highly affects the outcome of our day-to-day life.  So often, we are in a sour mood or do not want to go to work.  Our mind listens to what we are saying, and our subconscious will begin to look for the negative, if that is how we are mostly thinking. […]

Let’s be Accountable

I couldn’t agree more! Keep moving forward, Tina

Is Your Workplace A Bit Stressful?

Working in the Healthcare Industry, it is common for physicians and their staff to become stressed in everyday situations in the practice.  Taking care of others can be as demanding as it is rewarding.  Often when stress is not addressed it can turn into burnout without even realizing it. According to a survey done by […]

Ask Why…

“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” ~ Richard Branson People do not want to keep job-hopping until their find the “Perfect Company” to work for that would provide the three aspects described above, involving, fun, and creative. What they can do is start asking “why questions” […]

Unacceptable Behavior At Work

A couple of months ago I went to a conference and part of the requirement for managers in my state was to take a 2-hour course in Sexual Harassment and Workplace Harassment.  It was very informative and I had great information to take back to my staff for a meeting on these two topics. Our […]

The Right Words Have Power

  The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that need to be evident in your skillset for your staff to respond in a positive way is how you communicate.  I believe that communication is an ongoing skill that […]

Having A Lean Office Policy Manual

A few years back, when we opened up our newest medical practice,  I had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution to it. When I work with […]

Spelling Out Good Performance

This is a great story I heard over a decade ago, but continue to use it when I speak at conferences to drive the point of delivering great service consistently. “Imagine that your company picks up the tab for you to eat lunch at a particular restaurant every day (that does take some imagination!) Now, […]