What inspires employees to think about what they can do to contribute to the overall success of the business? Of course, there are probably many different answers, but I personally think one of the key elements for this to happen is to be led by someone who is doing their best at what they need […]
As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you do not want to cause an employee to be on the defense? Or do you ever wonder if your staff understand the instructions that they are being given and possibly […]
If you are a business owner or manager and have people who work for you in your business you have probably asked yourself more than once, “How can I get the best out of my employees when they are at work?” I hear this question often when working or speaking with business owners. All business […]
We make decisions every day, from the moment we wake up to the time we go to sleep. Large or small, our decisions guide us throughout our life. Many decisions can be very stressful, especially if they are life-changing, such as a job change or large financial purchase. There are also difficult decisions we […]
Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers. Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the […]
Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings at our office because we have a morning huddle each day. At […]
A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired on to be a manager, supervisor, or director and yet they have never held such a role (or had any training) […]
“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it be a work, or otherwise, remember that you are what your actions speak. Far too often we forget that as humans we hear with our eyes. It is what we […]
In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” I know that training takes time and often we as managers […]
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers, I have found that some are not willing […]
