Archive for the ‘ Employee Management ’ Category

Do You Really Want To Hear From Your Employees?

Employers, supervisors, and managers tell their staff that they want to hear from them and will tell them that their “door is always open.”  But when they do show up how do you act? As many times as I have told my staff, “Please come talk to me about anything anytime” that when they do […]

We Do Have a Choice

On my coaching call yesterday, we were discussing the topic of “Mindset” and how we have the ability to change our mindset.  I told the listeners about a time when I was speaking at a conference on the topic of “Creating a Great Workplace Environment” and this manager came up to me afterward and thank […]

Transparency Builds Trust

Effective leadership is one of the necessary ingredients to make a business run more efficiently and to create a great work environment.  I know what you are probably thinking, I really don’t have time to think about leadership I need to run a business.   This is true but if you really want a business that […]

Is A Carrot Enough To Motivate Employees? (Free E-Booklet)

If you are a business owner or manager and have people who work for your business you have probably asked yourself more than once, “How can I motivate my employees when they are at work?”  I have the opportunity to speak to small business owners often and I have found that this is one of […]

4 Ways to Care For Your Employees

Working with small businesses I will often hear the employees say that they do not feel that their supervisors really care about them.  They are just there to do a job.  While it is true, they are there to do a job, employees need to know that their supervisors and employers care that they are […]

Creating a better workplace environment

Did you know that if you engage in huddles with your team about the plan for the day you’re more likely to achieve those goals? Starting or ending the day with a huddle helps everyone stay on the same page and increases morale.  Watch my short 1 minute video on the benefits of having day […]

The Right Words Have Power

  The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that need to be evident in your skillset for your staff to respond in a positive way is how you communicate.  I believe that communication is an ongoing skill that […]

Having A Lean Office Policy Manual

A few years back, when we opened up our newest medical practice,  I had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution to it. When I work with […]

Spelling Out Good Performance

This is a great story I heard over a decade ago, but continue to use it when I speak at conferences to drive the point of delivering great service consistently. “Imagine that your company picks up the tab for you to eat lunch at a particular restaurant every day (that does take some imagination!) Now, […]

Taking Life As It Comes

I have been doing some work on gaining clarity in some areas of my life lately and I remembered an interesting conversation I once had with a gentleman who was having difficulties reaching his business and personal goals.  During the conversation, I asked how he plans for his day, week, month.  I wanted to know […]