Archive for the ‘ Employee Training ’ Category

Thinking Positive to Find Solutions

Metaphysical theorists will tell you that whatever you focus on is the thing that expands. If we think about this and apply it to negative or difficult situations that come up at work, we then are expanding the negative. If we choose to focus on what we do right and what great systems we have […]

5 Tips For Clearer Communication At Work

As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you do not want to cause an employee to be on the defense? Or do you ever wonder if your staff understand the instructions that they are being given and possibly […]

Looking To Get The Best From Your Employees?

If you are a business owner or manager and have people who work for you in your business you have probably asked yourself more than once, “How can I get the best out of my employees when they are at work?”  I hear this question often when working or speaking with business owners. All business […]

Poor Management vs Poor Employee

If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am pretty sure that 99.9% of them would say hiring good employees. Have you ever thought that you had hired the right employee for the job only to find out […]

Keeping Work Standards High

Are you having a bad day at work? We all have had them, and when we do, our performance is less than the standard. We know this and because we are ethical and hold high standards for ourselves, we make sure the next day we pick it up and get back on top of our […]

Team Death, Dread and Doom

As a business owner or manager how aware are you of your team members workloads, possible dilemmas, or the stress that goes with them?  Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand.  Oftentimes your staff will not […]

Does Your Team Know It’s Purpose?

When working with a group of people it can be difficult to get everyone on the same boat and rowing in the same direction at the same time. Often this is due to a lack of leadership with a passion for what they do and a clear understanding of what the purpose of the team […]

Training Can Not Be A Drag

In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” I know that training takes time and often we as managers […]

Make Great Stories For Others To Tell

Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when […]

Peak Performance Management

If you have been in a management position at any time in your employment life, I am sure you will agree that it is a position not for the “faint of heart.” I have managed a medical practice for over 23-years now and the challenges along with the victories have been many. It took me […]