Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when […]
For the past two weeks, I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners. This week we took a look at the chapter in which Ebenezer Scrooge is visited by the […]
During difficult times it is easy to lose our sense of humor, but it is during these times that we really need it. Humor can lift our spirit and allow us to lift others. A good belly laugh allows us to take in oxygen which stimulates our heart, lungs, and muscles. It also increases endorphins […]
If your job includes overseeing others to make sure tasks to run the business are getting done, then you really want to have people on your team that are engaged in order to get the best performance from them. One of the first things that comes to our mind when we hear the word “engaged” […]
Randy Pausch the author of the “Last Lecture” said “We cannot change the cards we are dealt, just how we play the game.” This quote has probably been one of the most inspirational and enlightening quotes for me. Possibly, because I am a two-time Breast Cancer Survivor and have had to choose how I was […]
I have been investing in self-development for over 20 years now and besides a regular daily exercise routine, it has been the best thing I have done for myself. I have always been a someone who loves to learn new things, but self-development is for “me” to grow and become a better person. To help […]
Everyone likes to work with people who have a great attitude. You know the person who smiles and says good morning and then if they are done with their work will come and ask if you need help. People with positive attitudes are a joy to be around whether it is at work or home. […]
I have a friend that makes these amazingly long to-do lists. The most amazing thing about them is they never get done. They will have 10-20 things listed they will spend a lot of time making them. Then they get set aside never to be looked at again. I asked if making to-do lists was […]
We all have goals and dreams, but many times we just have thoughts of them and although we may never admit it we really do not think we can achieve them. During my training as a Performance Coach, I learned a lot about “limiting and empowering beliefs”. When wanting to achieve a goal you need to […]
My partners and I at Top Practices work with professionals on a daily basis and know the struggles of achieving professional and personal goals. Being optimistic as we develop and set out to achieve our goals increases our chance of achieving them. When the going gets tough a little positive self-talk can keep you moving […]
