Archive for the ‘ Staff Motivation ’ Category
Looking To Get The Best From Your Employees?
If you are a business owner or manager and have people who work for you in your business you have probably asked yourself more than once, “How can I get the best out of my employees when they are at work?” I hear this question often when working or speaking with business owners. All business […]
Do Your Employees Know The Businesses Vision?
A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep Their Best Talent.” I found this recently and read it again. As I read through the 10 reasons, I clearly understood that the reasons they gave not only […]
Keeping Work Standards High
Are you having a bad day at work? We all have had them, and when we do, our performance is less than the standard. We know this and because we are ethical and hold high standards for ourselves, we make sure the next day we pick it up and get back on top of our […]
Team Death, Dread and Doom
As a business owner or manager how aware are you of your team members workloads, possible dilemmas, or the stress that goes with them? Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand. Oftentimes your staff will not […]
The Stories Our Customers Will Tell
Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers. Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the […]
The Benefits Of Sharing At Work
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers, I have found that some are not willing […]
Make Great Stories For Others To Tell
Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when […]
Struggling With Employee Engagement?
If your job includes overseeing others to make sure tasks to run the business are getting done, then you really want to have people on your team that are engaged in order to get the best performance from them. One of the first things that comes to our mind when we hear the word “engaged” […]
Building Team Trust
Happy Thursday to you all! This week in a private coaching group with Top Practices Virtual Practice Management Institute I will begin a 4-week series on “Team Trust.” I thought I would share some key points to developing trust within any work team. Trust among team members is necessary for the team to function at […]
Do You Work In A Medical Practice? How is it going?
As many of you know, I work in a medical practice. Things are quite different now as we are reopening and trying to keep everyone safe practicing physical distancing and extra sanitization of the office as each patient leaves the practice. There is a lot of new practices and protocols we are having to figure […]