Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when […]
Changes at work can be challenging to say the least. For the most part employees like knowing what they need to do each day and how to get it done correctly. When restructuring job tasks are necessary due to growth, or better methods of keeping the people who do the tasks involved in the process […]
Our work lives can be so stressful on a daily basis and we all know that stress is very harmful to our physical and mental wellbeing. My workplace is no different, especially recently with some corporate changes. One thing that I am trying to remember throughout the day is to have fun. Now, maybe what […]