Posts Tagged ‘ helping customers ’
Handling Manager’s Frustration
Thank goodness that days like today do not happen too often. From the moment I walked into the office (and I get there before anyone else) the phone was ringing, off the hook. Since we were not open it went to voice mail, but none the less it rang at least 10 times before we […]
So Who Packs Your Parachute?
I posted this story about Charles Plumb’s parachute a long time ago, but felt it was worth repeating as a reminder to us all that it is not us alone that makes our office, department or business a great one. Say, thank you today to those who have worked alongside you all week-long. As a business […]