Posts Tagged ‘ making customers happy ’
If it is not fun, you’re wasting your life
“There is no reason that work has to be suffused with seriousness…Professionalism can be worn lightly. Fun is a stimulant to people. They enjoy their work more and work more productively.” ~ Herb Kelleher, CEO, Southwest Airlines I am a firm believer that levity at work is one of most important ingredients necessary in creating […]
How Are Your Customers Treated?
Every business depends on customers of some type. Without them they would no longer be in business. It is highly important that business owners hire the right person to represent their company as these are the people who are going to be serving their customers in some capacity. The other day a colleague and I […]
Can You Take The Time To Listen?
Yesterday morning one of our senior patients came into the office with a packet of pictures in his hand. He usually has a positive outlook on life, but today he really was shinning. After his appointment he stopped by my office and said to me, “look at the pictures of the ship I was on […]