Posts Tagged ‘ medical practice management ’

The Art of Customer/Patient Service

While people need and want products or services they are looking for memorable experiences when doing so.  All businesses if they wish to survive and grow must become players of these experiences. The key factor in providing quality service that exceeds our guests’ (or patients in my case as I manage a Medical Practice) expectations […]

Does Your Job Bring You Pleasure?

If you have ever made a major purchase you probably have experienced “pride of ownership.”  It is that great feeling you have after making a purchase like a home, car, computer or anything that you have put a lot of thought and time in making the decision to get it. When I purchased my first […]

Business Opportunities and Standards

I am visiting my Aunt this week on the east coast and had the opportunity today to get my hair done by a local salon that was owned by a man I will call Danny.  I always enjoy going to different places of business so that I can experience how they conduct business and possibly […]

Keeping It Simple At Work

Southwest Airlines recently celebrated its 40th Anniversary of being in business,  If you have never read about their history it is very interesting, the foundation of the company is built on integrity and values. In their anniversary issue of “Spirit” magazine they have an article titled “40 Lessons Learned From Southwest” it covers multiple areas […]

Seeing The Bigger Picture At Work

It happens everyday in offices all over the world, people come to work to complete the tasks that they were hired to do.  they are doing what they have been hired to do, but something is missing.  They have developed tunnel vision with what it is that they are doing. Possibly they do not understand why they […]