When I was at a conference a couple of months ago a Malpractice Attorney was speaking on how to handle problems with patients or clients to keep them from escalating and becoming serious issues. She said that most problems can be solved if we would just take the time to ask questions and then listen […]
Problems are bound to come up, if it is not today or tomorrow, you can pretty much guarantee that the day after you will be faced with some sort of problem either at home or work. My good friend, Rem Jackson the CEO of Top Practices says that you can expect 2-3 big stink bombs […]
