As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you do not want to cause an employee to be on the defense? Or do you ever wonder if your staff understand the instructions that they are being given and possibly […]
If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am pretty sure that 99.9% of them would say hiring good employees. Have you ever thought that you had hired the right employee for the job only to find out […]
If I had to come up with one word to describe my two decades of being a medical office manager and team leader it would be, “Persistence.” Without it I would have given up and miss out on all of the great experiences I have had with those I have been privileged to work with. […]
My good friend and partner in The Top Practices Virtual Practice Management Institute is Rem Jackson. Rem is the CEO of Top Practices which is a Marketing and Management Company that helps medical practices reach their full potential of growth and revenue while teaching the physicians how to get their nights and weekends back. Recently, […]
I have been doing some work on gaining clarity in some areas of my life lately and I remembered an interesting conversation I once had with a gentleman who was having difficulties reaching his business and personal goals. During the conversation, I asked how he plans for his day, week, month. I wanted to know […]
My friend and colleague, Dr. Peter Wishnie, always teaches that you need to “slow down to speed up”. Over the years I have found this to be true in many circumstances I have encountered. Sometimes I get an idea from a book or podcast and think, “oh I want to do that.” And then I […]
Running any type of business can be difficult. There are more things to think about and take care of then there are hours in our day. Effective leadership is one of the necessary ingredients to make a business run more efficiently, smoothly and create a great work environment. What defines a good leader. Leading people […]
I was talking with an office manager the other day, who wanted to know if employee recognition rewards or incentives always had to be monetary? This is a great question. Let’s face it, people like money and this is usually the first thing that we think of when we are told there will be incentives […]
Yesterday, I was listening to an interview with John Assaraf and he was talking about creating habits for change that we desire in our life. As we know making changes is not always easy even when we want the change. It is a known fact that “90% of heart patients do not stick to the […]
