How to Lead with Grit and Grace Course
Learn to develop confidence, communication, and the coaching skills needed to grow yourself and your team.
Do you wish that when you woke up each workday morning that you actually looked forward to going to the office? Seeing those you work with and having an excitement for the passion that you will be bringing them which in turn makes you happy?
Learning “How to Manage and Lead with Git and Grace” will allow you to do just that. The passion and joy will return or will be kindled if it was never there as you learn the skills needed to develop confidence and communication, and the coaching skills needed to grow yourself and your team.
In just 8 weeks
Learn how to manage with Grit and Grace
Develop confidence in your roll as manager
Develop your communication skills
Learn coaching skills to grow yourself and your team
Far too often people are put in a leadership/management position without the training, experience or skills to be successful. Most often what happens is either the management employee leaves, or they are fired after failing to live up to the expectations of the position. Neither are good or fair since they were never prepared for the position to begin with.
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Those that are fortunate enough to stay and keep their job, are still unprepared to handle the people they are to lead. This leads to frustration; burnout and the most common result is that employees leave because the manager does not know how to lead them in a positive, structured way. They are either too tough on them because they need to keep them doing their job, or do not manage them at all because they don’t want to seem too “bossy” so the staff are left trying to figure things out themselves which causes them to become frustrated and disillusioned with their position. This usually is seen as an employee problem and not the management problem that it really is.
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“A Gallup poll of more 1 million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. 75% of workers who voluntarily left their jobs did so because of their bosses and not the position itself. In spite of how good a job may be, people will quit if the reporting (manager) relationship is not healthy. "People leave managers not companies...in the end, turnover is mostly a manager issue."
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And why is this happening? Because the people who are put in the Leadership/Management Position are not trained and equipped to do the job. They are usually promoted because they are the next in line and the expectation is because they have been their longer than others that they should be able to handle the position.
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Even if they are able to handle the position and what it brings it is done with a lot of stress, frustration, disappointment. The position ends up requiring more time (nights and weekends) and less passion and enjoyment. It becomes a never-ending battle between employees and dread of job. Who wants to wake up to that thought each day?
What's Included In This Course
Eight 60-minute zoom LIVE coaching modules
Four 30-minute private zoom sessions during or after program
A copy of Truths From the Trenches book by Tina Del Buono
A copy of Leaders Eat Last book by Simon Sinek
Downloadable Workbook
Professional Guidance
The Eight-Session Course will cover:
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#1: Overview of what “Grit and Grace” is about and then jumping in to the first module on “Self-Growth and Confidence.” Before we can lead others where they want to follow, we must learn what the critical skills are and then develop them in ourselves. We will look at some of skills that great leaders possessed such as showing compassion in the workplace which has proved increases employee retention, decreases stress and can improve the health of those in the office. If we want employees to become engaged, we need to know how to be the leader that causes them to do this. The more we learn and practice the more confident we will become, and people will only want to follow confident, compassionate leaders.
#2: Communication: Why do most problems and misunderstandings happen? It is through communication or supposed communication? “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~Tony Robbins
This is how our communication breaks down when we are speaking with others and thus, we have multiple issues that we do not think we should have. In this module we will learn important communication skills that will help us to have clear, concise communication with those that we work for and with. These skills will also help us to navigate conflict and misunderstandings before they escalate and cause fractured work relationships.
#3 and #4 (Two weeks) Managing Time (Ours and Our Staffs): Before we can manage and lead our team efficiently, we need to be able to manage our own time. “One never knows where one’s time goes unless one really knows how they spend their time.” This is my own quote and one that I have to review and use every day because time continually slips by and before we know it, we have wasted valuable hours. We will be covering several ways to manage our time (so we can teach our staff how to manage theirs) as there is not one method that works for everyone. When you understand “Time Management” and what it really is then you will be able to help your team learn and manage their time, so the practice runs more efficiently. If you don’t learn this skill, you cannot teach it and then it is very hard to hold others accountable for their time.
#5 and #6 (Two Weeks) The Truth About Teams: The people you work with have untapped talent. How can you get them to perform at their highest level? It is a known fact that compassion promotes performance, but what does this mean and how do we use it, so our team performs well? In this module we will learn about the “relationship skills” that are necessary for employees to become engaged with their work and the practice and how to build honest relationships and have good rapport with our team. Employee happiness is serious business, and the retention of employees saves time, headaches and money. How do we retain our employees? It begins at our first hello with them.
#7: Creating an Authentic Culture: I am sure you have been to a business where you could feel that the people who worked there were just there to do a job. They didn’t connect with you, nor did they even care to. Developing an authentic work culture and environment is critical if you want to retain employees. Providing an environment for growth and learning, compassion and care for those they serve is the key. This is where “walking the talk” means everything. As you develop a culture that cares and values those that work there, they will grow in competence and confidence which will spill over into the care they give to the patients who the practice serves each day. There is no rushing this type of culture development, it is done one day at a time over time using the attributes learned in this coaching session.
#8: What is Grit and Grace? One definition of grit I thought summed it up well was “It is the ability to persist in something you feel passionate about and will persevere when you face obstacles. This kind of passion is not about intense emotions or infatuation. It’s about having direction and commitment. When you have this kind of passion, you can stay committed to a task that may be difficult or boring. Grit is also about perseverance. To persevere means to stick with it; to continue working hard even after experiencing difficulty or failure.”
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Grace is showing others that you care, and you understand that everyone at work is a human and that mistakes are going to happen. Certainly, grace in the workplace is many things – our good behavior, respect, honor, integrity and reliability, doing something for someone with no expectation of return. Grace starts with the little things you do for others, empowering those you work with. Grace means taking steps early and often to help the team succeed. Grace means building people up.
When we learn to blend these together along with all of the other people skills in this coaching program, we are building people and our practice up, for success and not only success for a better work life which in turns gives us a better life altogether. This is a lot to blend into one session, but it doesn’t end here you get two private coaching sessions to get you started or to keep you headed in the right direction.