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Building Team Trust
Happy Monday to you all! This week in a private coaching group with Top Practices Virtual Practice Management Institute I will begin a...


Are You A Positive Team Player?
Everyone likes to work with people who have a great attitude. You know the person who smiles and says good morning and then if they are...


It Is Still About The Customer Experience
With everything that is going on in our work world during this time, it can be difficult to keep employees engaged with their job tasks...


Leading The Team In Interesting Times
I work in a private practice medical office and over the past 5-6- weeks things have changed a lot. I am sure you probably are...


Vision And Purpose At Work
If you are in a position at work where you are required to train others do you find it easy? I have been training for over 23 years and...


3 Tips To Build A Happy Work Environment
We probably have all experienced going into a place of business whether it be a doctor’s office, a restaurant, or the neighborhood deli,...


Transparency Builds Trust
Effective leadership is one of the necessary ingredients to make a business run more efficiently and to create a great work environment. ...


Developing A Workplace Vision
Today, on my coaching call with members of the Virtual Practice Management Institute I talked about workplace/business visions. The main...


Helping To Motivate One Another
A common mistake business owners and managers make is thinking what motivates one person on their team will motivate everyone on the...


How Is Your Likeability?
We have all had encounters with businesses that we wondered “how do they keep their doors open?” They had either bad employees, made it...


Ask Why…
“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” ~ Richard Branson People do not want...


Spelling Out Good Performance
This is a great story I heard over a decade ago, but continue to use it when I speak at conferences to drive the point of delivering...


A Pleasant Hiring Experience
Hiring new staff members is not one of my favorite things to do. Why? Because it costs money (lots of it), and if you make a wrong...


Feeling Left Out When Change In The Workplace Happens
I was working with an office manager the other day and she happened to mention that she was struggling with a feeling of being left out...


We Work Together, We Are A Team
A common mistake business owners or managers make when bringing together a work team is that all team members will fit together and...


Are You Making The Connection?
“People may hear your words, but they feel your attitude and that will either enable you to connect and win them over or it will alienate...


What Type Of Team Do You Work On?
Team meetings or huddles are very important in keeping everyone on the team connected together. Often times what happens is only one...


Creating A Well Functioning Team
Putting together a work team is not an easy task. Just because we use the term “team” it doesn’t necessarily mean that the people in the...


Nine Key Ingredients For A Successful Work Team
Many times clients will tell me how hard it is to get their people to become a functional team. I have found that in many cases managers...


Three Key Attributes Of A Great Employee
Employees that get this and do it are so valuable to a company and should be recognized and rewarded for their effort to do their best...
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