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Practical Practice Management Blog
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Bad Things Do Happen
Most thought leaders teach us to focus on the positive, such as the “Law of Attraction” to bring good things our way. But are there...
What Do Your Customer’s Experience Say?
This really made me think about our practice and how we need to put on our stethoscope and take a good listen to the heart of our...
Reducing Practice Exposure When A Post Adverse Event Occurs
Post_Adverse_Event_Reducing_the_Exposure_for_Your_Medical_Practice
Customer Satisfaction vs Retention
Whether you have a store front or a medical practice with a front office, customer/patient retention is the key to your success. Lisa...
The Role of the Office Manager
Turn on your speakers as this is a great http://www.soundpractice.net/article.cfm?id=291
Making a Good Lasting Impression
This podcast from Podcast Alley by Todd Smith is short but to the point. It is not only our first impressions that we want to make good...
The Value of Clear Concise Communication
Mastering our communication skills is an ongoing endeavor. Todd Smith has some very good advice and tips for keeping our communication...
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