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Neat and Ready for Work
My conference at Disneyland, CA. last week was wonderful. It is always so refreshing to learn new things about the field you are working...


Walking the Talk at Work
The Magic Kingdom is about fun and magic. It is every cast member’s job to make that happen with each guest encounter they have. The...


Where Is Your Chart Taking You?
We are all inventors, each sailing out on a voyage of discovery, guided each by a private chart, of which there is no duplicate. The...


Management That Milks The Mouse
As a business owner, supervisor or manager, do you ever find yourself doing tasks that take your time, yet could be delegated to a...


Breaking Bad Habits
How do habits begin? When you think about the different habits you have, do you wonder how they started? We do hundreds of things each...


The Pearls Of Management Lessons
Having been in a management position for the better part of two decades, I have made most mistakes that a manager could. Some of these...


When Poor Customer Service Happens
“The greatest definition for concentration I ever heard is, “Wherever you are at, be there!” ~Jim Rohn While attending a conference, I...


Business Etiquette Skills
Since many people travel for business and often eat meals with clients or executives of their business, it is a great idea to keep...


Sharing Personal Issues At Work
All of us have personal issues that we deal with on a daily basis, the question is do we need to share these with the people we work...


The Value of Investing in Others
Paying it forward is becoming a cultural trend for many people. Taking the time to do something nice or helpful for others because we...


Recovering From Setbacks
“How you rebound from a setback speaks volumes about who you are.” ~ Unknown Setbacks are just part of life. They come in all sizes and...


What Does It Take To Be A Successful Coach?
Coaching a team, whether it is a work team or sports team can be difficult and rewarding and sometimes both in the same day. Getting the...


We Honor Our Leaders
Today, Memorial Day, we give honor to those who have given their lives to give us more. No matter what rank they held in what service...


What Are You Aiming For?
“I believe if you want to hit a target you should aim for the bull’s eye. If you aim for the bull’s eye and miss, you’ll still hit the...


A Valuable Lesson to Learn
“Learn to enjoy every minute of your life. Be happy now. Don’t wait for something outside of yourself to make you happy in the future. ...


You Can Name Your Success
We are all different and march to whatever drummer we hear in our head. May we be willing to accept others for who they are and be...


Get Inspired!
Randy Pausch (1960-2008) is one of my most favorite people who lived. I have learned so many life lessons from his “Last Lecture” book....


Managing Inadequate Employee Performance
Despite the efforts of a good manager, there are times when an employee’s performance falls below the acceptable line. When this happens...


Using Time Wisely
I was at a conference this past weekend talking with office managers and the conversation turned to time management and the struggles...


The Four Pillars of Life
Playing the balancing game of life can be pretty difficult. We want to give our all at work and at home. If it were just these two...
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