A Good Management Lesson To Live By

“Our mission statement about treating people with respect and dignity is not just words, but a creed we live every day.  You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees expectations of management.”

~ Howard Schultz

10/20/14

#Customerservice #thestarbucksway #exceedemployeesexpectationsofmanagement #exceedcustomersexpectations #GoodManagementLessontoliveby