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The Need For Customer Service Feedback
Having good employees should not be the exception it should be the rule. Finding good employees is another blog post altogether, but you...


Lack of Confidence At Work
There are three primary reasons that employee will lose motivation at work. Lack of Confidence Lack of Focus Lack of Direction Today, I...


Expressing Frustration At Work
Work isn’t always a happy place and If you are like most people, you probably get frustrated with your job every now and then. At times,...


Is Eye Contact Important?
The other day I was conducting interviews for a new staff member and had an interesting experience with one of the candidates. While...


Are You A Giver?
I just re-read a great little book that left me inspired to continue to be a giver. What is a giver? I guess it depends on who you are,...


Conflict Can Equal Progress In The Workplace
Conflict is bound to happen at work, but there are advantages of it. Without it, nothing would change. If you are dissatisfied with how...


When Being The Nice Guy Backfires
Most managers what to have good relationships with their staff and go the extra mile for them by being the “nice guy”. But not always...


Amplifying The Great
Far too often we focus on our short-comings and this can lead to dissatisfaction and unfulfillment in our life. Not that we shouldn’t...


Is There A Simple Life?
The simple life, we all want it and are envious of those who seem to have it. If you notice the word “seem” this is what can fool us as...


When A Coworker Is Not A Team Player
One of my clients told me they were having a problem with a new front office reception person. He said they checked out all of his...


What do you mean there is no “I” in Team?
What do you mean there is no “I” in Team? We often hear the phrase, “There is no I in Team.” What does this mean? I think the implication...


The Ability To Focus
Life is full of struggles, ups and downs and a lot of confusion at times. I think practicing your ability to “focus” is one of the...


What Matters Most?
In talking with small business owners and office managers I find they often struggle with employee issues that get in the way of...


Procrastination, Is There A Cure?
Are you constantly behind on your work or projects? Do you have a messy desk with several little stacks on it? Is there never enough time...


It’s Monday, do you have your smile on?
Happy Monday to all of you. It is hard to understand why people get so upset about this day of the week. I know that for many, myself...


Focus On Personal Growth
Whether you are a mother, a mail carrier, or a manager there is one thing that most of us put off because we are too busy doing things...


Improving Your Productivity, It Is Up To You
The technology we have at our fingertips we can be used to become more efficient, but it also allows us easy access to a world of...


Four Leadership Attributes
What inspires employees to do their best? I think there are many things, but one is to be lead by someone who is doing their best and...


You Are Responsible For Your Energy
It is very easy for us to blame situations, and others for how we are feeling. We know that how we feel translates into what we project...


Practices of Successful Workplaces
Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was...
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