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Three Time Management Tips
Far too often we allow the day to bring what it may and we try to make it work with what we need to accomplish. This does not work well,...


Team Effort Pays Off
When a group of people working together realize that it is their combined knowledge and effort that makes the difference, they then are...


Better Management for Better Customer Care
People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their...


Keeping A Below Standard Employee
When speaking with a group of managers recently, I asked what were their top employee issues. I was very surprised that many of these...


How To Manage People
The best way to manage people is not to manage them, but to manage systems. Once you know what the expectations are of you, the manager,...


Showing Respect At Work
Lack of respect in the workplace happens more than we would like to think. One would hope that people would demonstrate respect for one...


Preventing Coworker Problems
We all know that when you are working with people you will always have people problems. There is just no getting around it. If it is not...


Did She Steal Or Not?
When challenged about ethical standards people can feel backed into a corner and begin what is called “creative labeling” or “making...


Humor Is A Blessing
I think having a sense of humor is one of the most important qualities one should posses, especially if they are in a leadership...


Do Your Best Always
“Don’t just let your business or job make something for you, let it make something of you.” ~ Jim Rohn (Do the best you can always!)...


Be A People Person
People are naturally drawn to someone who has “Charisma.” In John Maxwell’s book “Be A People Person” he states the key to developing...


Don’t Bring Your Baggage To Work
How do you keep employees from bringing their outside life “baggage” into the workplace? This is such a common and often asked question...


Providing Average Customer Service
We are all customers of some type of consumer business and as a customer we should try to be as understanding as possible when we...


Feeling Frustrated At Work
Even when you like your job, there are times that you will find yourself frustrated with a task, change or issue at work. At times you...


Leadership Is An Action
Are you a leader at your work, church or in your community? Do you know how you are doing at leading those who are following you? There...


What Is Your Company’s Personality?
The culture of your company leaves a fingerprint on your customers. Your culture is unique only to your company and those that work...


3 Reasons Employees Are Unhappy And What May Cause It
People become unhappy with their work situation for many reasons, far too many to address in a single blog post. Certain signs begin to...


When Employees Are Upset
While at an airport restaurant this weekend I happened to overhear a conversation between two employees that were less than satisfied...


What Do Your Customers See When You Talk?
According to communication experts, the words we speak or hear are only part of the way we communicate with one another. These experts...


Do They Understand What You Mean?
When talking to an office manager recently, she admitted she was having problems with her staff members completing tasks she had...
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