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Growing As A Leader
A few weeks ago I had the wonderful opportunity to speak at The Western Foot and Ankle Conference held at the Disneyland Hotel. This is a...
The Necessity of Job Descriptions
Are job descriptions necessary? This is a good question, and for many places of business none exist. How many jobs can you think of that...
Putting Your People First
Being a manager of people is not a job for the light-hearted. It can be difficult and stressful. It is important as manager to never...
The “People Problems” Conversation
One thing you can be sure of is if you work with people, you will encounter people problems. Things at work can be going great and then,...
Thank you! (Is it that hard?)
I was talking with a colleague about employees and how to inspire them to do their best. One of the suggestions I had was to let their...
Coworker Conflict Can Be Good
If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. ...
Neat and Tidy, As Walt Always Said
No matter what type of job we have if the public sees us our appearance has influence on the company we work for. It is human nature to...
Thinking Positive to Find Solutions
Metaphysical theorist will tell you that whatever you focus on is the thing that expands. If we think about this and apply it to...
Do Your Employees Know The Businesses Vision?
A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep...
Keeping Work Standards High
Having a bad day at work? We all have had them, and when we do, our performance is less than the standard. We know this and because we...
Team Death, Dread and Doom
As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them? Many...
The Stories Our Customers Will Tell
Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to...
Making Communication Clearer
There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he...
We Are The Sum Of Our Actions
“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it...
Does Your Team Know It’s Purpose?
When working with a group of people it can be difficult to get everyone on the same boat and rowing in the same direction at the same...
The Benefits Of Sharing At Work
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and...
Make Great Stories For Others To Tell
Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities....
Does Your Business Have Problems To Solve?
No matter what business you are in all business owners and managers want their workplace run more efficiently and more profitably. We...
Creating A Circle Of Safety At Work
As I mentioned a couple of posts ago, we have been covering the topic of “building Trust” with our work team in a private group I coach...
Generational Differences In The Workplace
One day the Baby Boomer physician asked Gen Y assistant for the phone book. The assistant replied, “I don’t think we have one.” The...
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