Practical Practice Management Blog

One of my clients told me they were having a problem with a new front office reception person.  He said they checked out all of his...

What do you mean there is no “I” in Team? We often hear the phrase, “There is no I in Team.” What does this mean? I think the implication...

Team building is no easy task and there is no overnight solution to creating an excellent performing team. Whether your team is two or...

When was the last time you asked your coworker if they needed help?  When was the last time that you told your boss or coworkers thank...

Change is inevitable whether it is sudden or planned, it can be difficult to go through. For many when change happens at work and it...

Happy Monday! Since we are going to work today why don’t we try to make the day a better one for our coworkers? There are so many things...

Persistence is a quality of all great leaders.  If they were not persistent no one would want to follow them.  Humans want a leader they...

I posted this story about Charles Plumb’s parachute a long time ago, but felt it was worth repeating as a reminder that it is not us...

Are Sue and Annie at it again?  You can always tell because the desk drawers close a little harder, the phone is hung up a more abruptly...

Most of us have had a day when our work performance has been less than our best, but this is a rarity not the norm. As a manager or...

No matter how hard we may try to provide a positive work environment, stress seems to find a way of slipping in the door. According to...

If you are a manager, team leader or business owner there is one facet of your character that must stand out to those you lead and that...

The key to a successful business it to be able to attract customers, satisfy them, and retain them for future business.  Giving great...

When a group of people working together realize that it is their combined knowledge and effort that makes the difference, they then are...

People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their...

The best way to manage people is not to manage them, but to manage systems. Once you know what the expectations are of you, the manager,...

Lack of respect in the workplace happens more than we would like to think.  One would hope that people would demonstrate respect for one...

We all know that when you are working with people you will always have people problems.  There is just no getting around it. If it is not...

Working on a team can be a lot of fun, but there also can be difficult times where team members do not see eye-to-eye. Open communication...

Conflict in itself is neither good nor bad, it is just conflict.  It is how people handle the conflict that will determine if it leads to...